How to Make and Cancel an Appointment

Problems booking online appointments?

Use the Patient Access Support Centre before you call us.

Before Your Appointment

The following documents can be read and filled out before you come to your appointment to ensure you make the most of your time with the medical practitioner 

• Your Health and Care Partnership Introduction
• Your Health and Care Partnership Tool
• Feedback Form

We have a new system of allocating appointments at the surgery now in order to cater for everyone's needs. A third are available to be booked well in advance, another third are available to be booked on the actual day.

We advise you ring at 8:00am if you would like to book on the day in order to guarantee a slot.

Each appointment slot is 10 minutes long and in order to avoid delays, please remember that each appointment is for one patient only and not the whole family. If other members of the family wish to see the doctor, separate appointments must be made or ask the receptionist for a longer slot i.e. 20 minutes for two patients.

Croydon GP Hubs

Need to see a GP but can’t get an appointment? Our GP Hubs can help.
Call NHS 111 before you go to pre-book an appointment or wait to be seen without an appointment at one of our GP Hubs in Central Croydon, Purley, or Parkway.

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